roofing contractor ottawa

5 Questions to Ask Your Roofing Contractor

Choosing a roofing contractor can be a difficult process, however it doesn’t have to be this way. It’s important that you have options when selecting a roofing contractor, as you don’t want to get end up paying much more for a new roof or repair than you should. Here are five great questions to help you narrow down your roofing contractor candidates.


One of the first questions you should ask is what certifications do they and their employees have. It is important that you feel comfortable in their certifications as they tell you about the knowledge of roof contracting and the professionalism of the company.

Experience / References

The second most important question you should ask is about their company experience. Getting an idea of what contracting experience they have will tell you a lot about the company. Having more experience means that overtime they have accumulated more knowledge in the industry compared to a company that is just starting out. Be sure to ask for references as their clients should want to share what a wonderful job they did, if they have an extremely low number of references this could be a sign that not all of their clients have been completely satisfied. Most contractors should offer at least three different references for you to contact.


Time can be a challenging factor for the project, the first question you should ask in regards to time is when they can start. No one has their roof replaced in the winter so come spring, summer and fall roofing companies can be tremendously busy. Once you have agreed upon a start date you should ask how early their work day start, some of them start before 8am and you probably don’t want to be caught answering the door in your pajamas. You also should ask how long they think the work will take, this can vary due to unforeseen roof problems, material issues and weather and what plan they have in place if any issues occur.

Materials / Design

Each contractor will have different ideas and suggestions on the materials and design you should go with for your new roof. It is a good idea to ask to see a variety of the materials and designs so you can choose the ones that best suit your home. When looking at materials ask the contractor for their suggestions as they will know which materials are best for your needs.


Cost is easily the most important factor when getting a new roof, which is why you should have several estimates done comparing prices. If you have found a contractor whose work you admire but the price is a little out of range, call them sharing the number of estimates you received from other contractors, this might be incentive for them to lower their price slightly.